Devices that work on the job site, not just in the office.
Field teams need devices that hold a signal on the job site, a cloud back-office that updates in real time, and a system that captures the job before the technician drives away. We support field-based trade and service businesses across NSW.
A field-based trade or service business in NSW runs on mobile devices, cloud back-office systems, and a workflow that captures the job before the technician drives away. The office server is the least important piece. The mobile experience on the job site is the most important.
A technician on a roof, in a subfloor, or on a factory floor needs a device that survives a drop, a dust exposure and a wet morning. We provision ruggedised tablets or phones, manage them through an MDM platform, and configure the job sheet app for one-handed operation.
The technician opens the job sheet on the device, captures the work, takes photos, obtains the customer's signature, and closes the job. The office sees the job in real time. No one re-keys the data back at the desk. We set up simPRO, ServiceM8 or tradify to work this way, and we integrate it with your accounting system.
A technician on a job site sometimes needs a document from the office: a product spec, a compliance certificate, a site plan. We provision secure access through a cloud gateway, not by exposing the office file server to the internet. The technician logs in with multi-factor authentication and downloads the document they need, not the whole file share.
Incoming service emails are read by the system, categorised, and drafted into a job for human approval. The dispatcher sees a pre-filled job rather than an empty inbox. We have seen small trade businesses reduce dispatch time by 30 percent in the first month.
We can put your workflow on a mobile system that updates in real time.
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